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Electricity
Find out how to get connected to Greek electricity suppliers...
The Public Power Corporation, PPC (Δημόσια Επιχείρηση Ηλεκτρισμού, DEH) manages the power supply in Greece. The PPC website has information in English on the electricity tariffs, bill paying, off-peak services, outages, contract termination or succession and energy saving.
- Public Power Corporation (PPC)
At: Aristidou street 5-7, 105 59 Athens
Customer Service Tel: 10 500
Helpline Tel: 1250
Tel: 210 328 7100
Fax: 210 328 7391
email
Getting connected/disconnected
When moving in to a property, a Power Supply Contract must be signed at the nearest DEH office. A connection cannot be set up online or by telephone.
The following documents are required:
- AFM/Tax Identification Number (Αριθμός Φορολογικού Μητρώου - AΦΜ)
- Proof of identity
- Property rental or purchase contract
- A recent electricity bill from the previous tenant/owner or the service number on the electricity meter
- Certificate issued by a licensed Electrical Installer with an electric plan of the property (if the previous one was submitted to the DEH more than 14 years before)
Generally, the connection process is managed more quickly if the departing occupant and the new occupant go to the DEH office together. This ensures that the power supply is not cut off.
When signing the Power Supply Contract, customers must also pay an amount against future consumption. The amount paid depends on the size of the property and the type of service and will be included in the first bill
When moving out of a property, customers must complete a "request for service disconnection" at a local DEH office a few days before they leave the property. An appointment for meter reading can also be scheduled. Once the service has been disconnected, a final bill is issued and sent to the new address. The amount due is based on actual consumption minus the amount paid when signing the contract. A refund is provided, if appropriate.
- For further information on connecting and disconnecting electricity: Click here
Payment
Bills are issued in Greek, every two months. They include small charges for local taxes and the television licence fee.
Electricity bills can be paid:
- at DEH offices
- by standing order
- at Automated Teller Machines (ATM)
- via the Internet (e-banking service)
- at post offices
- at authorised pay stations, for example PRO-PO and lottery stores, as well as at supermarkets
If payment is not made before the date indicated on the bill, the electricity supply may be cut off. Customers will need to go to a local DEH office to reconnect the service.
Bills are based on an estimation of consumption and meters are read three times a year.
Off-peak electricity tariffs
Domestic electricity bills can be reduced by obtaining an off-peak electricity rate. There are two types of off-peak rates available, continuous supply and mixed (segmented). Continuous supply is available to customers in certain areas and to those who signed up for off-peak tariffs before 1988. Rates are reduced between 23:00-07:00. Mixed supply allows reduced rates between 23:00-07:00 from May to October, and between 15:30-17:50 and 02:00-08:00 from November to April.
Note: times may vary in certain areas.
To benefit from off-peak tariffs, fill in an application form at a DEH office. The following documents are required:
- Recent electricity bill
- A certificate from a certified electrician stating that the additional service wire has been installed
A fee must be paid to switch to this service.
- For further information: Click here
Power Outages
During peak usage such as hot days when air conditioners are overloading the power company's systems, or during storms, particularly when there are high winds, power outages can occur. In addition, power surges are common in some areas. A power surge protector is recommended to protect appliances (computers, TVs, fax machines) when the power supply is resumed.
- For emergency numbers in the event of a power outage: Click here
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